MAIN OPERATIONAL PRINCIPLES
The certification centre carries out its activities applying the principles that contribute to credibility of our client and higher authorities, as well as to the maximally convenient cooperation between the client and our centre.
- Carrying out the work in non-discriminating way without financial or any other limitations with regard to any client
- Uniform requirements to all the clients
- Data confidentiality compliance
- Objectivity and impartiality
- Professional qualification of staff
- Client-oriented approach
- Solution of complex and non-standard issues
- High quality service
- Responsiveness to appellate complaints
- Responsiveness to proposals by higher authorities